After 14 years with Ovenclean, the UK’s leading professional oven cleaning specialist, franchisee John Dyer is selling up one half of his thriving business to his employee Richard, and is now on the hunt for a buyer for his other territory, which stretches from Norwich to Stowmarket!
Having spent 20 years in a senior logistics role, in 2004, John decided the time was right for a fresh challenge. John looked at various different franchises, across a variety of markets, but soon came to the conclusion that Ovenclean was the one for him.
“I was confident I could easily do the work, and the fact the service is a great customer pleaser with a nice repeat business model, was the icing on the cake!
“I get to meet so many interesting people. I even have a few customers from the music industry and a very famous chef lives in my area, so no day is ever the same as there are always new people to meet.”
Richard joined John 15 months ago, to help him service his second territory, so when John made the decision to sell, Richard was in the perfect position to be able to take it on.
“I’ve worked in engineering my whole life and simply wasn’t enjoying it anymore. When the opportunity to join John came along, I jumped. It is totally different to anything I’ve done in the past, but I love it!” enthuses Richard.
“I don’t want to blow my own trumpet, but customers are always delighted with the results I can achieve using the Ovenclean system. In fact, the best part about it is the customer satisfaction! I’ve never had a customer-facing role before, and rarely even got any recognition for my work, but now I get to put a smile on customer’s faces everyday – you can’t beat it!